Aashish Mahodaya

America/Chicago $1 / min
$1 / min Request expert
Overall Ratings
22+ years of information technology experience in the areas of Technical Project Management, Customer Relationship Management & Business Intelligence system implementations, solution delivery and full life cycle development. PMP Certified professional, Worked as Team Lead/Technical Lead on multiple projects for full life cycle development. Lead multiple teams for functional/development activities for assisting clients in defining business strategy and business processes, delivered unique custom solutions to various clients. Extensively worked on business development, solution delivery of CRM-CTI, BI, Sales, Marketing and Field Service solutions. As a technical lead developed and implemented various enterprise level CRM/OBIEE solutions; covering end-to-end process design and integration of Siebel/CRM & BI solutions with various other systems. Developed and executed Information Management Strategies, Technology Roadmaps, Project Plans, & Project Schedules. Worked on Project Costing/Budgeting, Quality & Process Improvement, Resource Planning, Issues /Risk & Vendor management. Wide expertise handling global IT projects, Managed Onsite/Offsite teams, provided on-site/ off-site technical project management. Managing technical teams for CRM/BI groups, Mentor CRM alliance teams, client teams, business user teams; Mentored team members on technical/functional aspects. Industry background: Call Center, Finance, Insurance, Automotive, Pharmaceuticals, Service & Manufacturing, HR industry Specialties: CRM, CTI-Call Center, BI/OBIEE, Siebel & Analytics, Technical project management, Solution architecture design & implementation . Contact Center Technology expertise: CRM, BI, CTI, IVR, CRM DeskTop, Right Now, Web-Social CRM/ Workforce management solution.  Siebel 8 Consultant Certified Expert  PMP Certified  Siebel7.7 Analytics Certified Developer  Siebel7 Customer Certified Consultant  Siebel7.7 Core Consultant Certified  Siebel7 & Siebel 2000 Certified Consultant

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